bd989 Privacy Policy

Bd989 ("we", "us", or "the platform") is an online gaming service operated for players in Bangladesh. This Privacy Policy explains how we collect, store, and use the personal information of our users ("you" or "user").

By accessing the bd989 site or creating an account, you are considered to have accepted all terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

Definitions of key terms used in this Policy:

• Personal Information: Any information that can directly or indirectly identify you — such as your name, phone number, email address, or national ID number.
• Processing: Any activity involving the collection, storage, use, sharing, or deletion of data.
• Cookies: Small data files stored in your browser that retain your session information.
• Third Parties: Any individual, organization, or service provider outside of bd989.

Bd989 collects only the information necessary to deliver our services properly and maintain platform security. The table below provides a full breakdown of the data we collect:

We never collect unnecessary or excessive information. bd989 does not collect or store your full credit/debit card number or bank PIN.

Bd989 collects information in several ways — some is provided directly by you, some is collected automatically, and some is obtained from legitimate third parties.

• Directly Provided Information: Information you provide directly when filling out the registration form, submitting KYC documents, or contacting support.
• Automatically Collected: When you log in to bd989 or play a game, your device's IP address, browser details, and session data are automatically logged.
• Via Cookies: bd989 uses cookies to keep your session active and to improve the quality of our service.
• From Payment Providers: Limited transaction data is received from bKash, Nagad, or the relevant bank for verification purposes.
• From Public Sources: Government databases or blacklists may be checked as part of fraud prevention efforts.

Bd989 uses collected data exclusively for specific, legitimate purposes. We never use your information for unrelated or unauthorized activities.

• Account Management: Creating, maintaining, and securing your bd989 account.
• Identity Verification (KYC): Verifying age and identity to prevent access by minors and fraudulent actors.
• Financial Transactions: Ensuring deposits are received and withdrawals are processed correctly.
• Customer Support: Providing prompt and effective resolution of your complaints or queries.
• Security & Fraud Prevention: Detecting suspicious activity to keep the platform secure.
• Compliance with Legal Obligations: Complying with applicable laws in Bangladesh, regulatory authority directives, and judicial orders.
• Personalized Experience: Sending game recommendations and promotional offers tailored to your preferences.
• Platform Improvement: Analyzing overall user experience to improve service quality.

Bd989 does not sell your personal information to any advertiser or data broker. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, or the relevant bank solely to verify transactions.
• KYC Verification Service: Documents may be shared with registered third-party services for identity verification purposes.
• Technology Infrastructure: Cloud hosting or cybersecurity service providers — operating under bd989's instructions and not permitted to use your data for their own purposes.
• Legal Authorities: Information may be disclosed in response to a court order, government investigation, or a lawful request from an anti-corruption authority.
• Fraud Prevention Network: Information may be added to industry-level blacklist databases to prevent large-scale fraud.

Bd989.org uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

• Essential Cookies: Required to maintain active login sessions and ensure core platform functionality. Disabling these cookies will prevent the site from working properly.
• Functional Cookies: To remember your language preference, game settings, and customizations.
• Analytics Cookies: Used to understand which parts of the site are most visited — no personally identifiable information is collected.
• Security Cookies: To prevent CSRF attacks and protect against session hijacking.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain features from functioning properly.

Bd989 does not retain your data indefinitely. A specific retention period is defined for each type of information:

• Account Information: For the duration the account is active and for at least 5 years after closure.
• Transaction Records: 7 years from the date of the last transaction (legal requirement).
• KYC Documents: Up to 5 years after account closure.
• Support Contact: 3 years after last contact.
• Technical Logs: Up to 1 year.
• Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be used to identify anyone.

You have several important rights regarding your personal information on bd989. To exercise any of these rights, please contact our support team:

• Right to Access: You have the right to request details about what personal information bd989 holds about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: You may request the deletion of any data that falls outside of legal retention requirements.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request an export of your data in a specified format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

Bd989 uses multiple layers of industry-standard security to protect your data. We make no compromises when it comes to data protection.

• 256-bit SSL/TLS Encryption: All data transfers, from site access onwards, are encrypted.
• Two-Factor Authentication (2FA): An additional security layer is applied to your account to keep logins protected.
• Firewall & DDoS Protection: Servers and data are protected against external attacks.
• Encrypted Database Storage: All stored personal data is kept in encrypted form.
• Regular Security Audits: Third-party security experts regularly audit bd989's systems.
• Restricted Staff Access: Only designated staff can access the data they need, and all their activities are logged.
• Data Backup: Regular backups minimize the risk of data loss.

That said, no transmission over the internet can be guaranteed 100% secure. In the event of a security breach, bd989 will promptly notify affected users and take the necessary steps to address it.

Bd989 may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the introduction of new services, or security improvements.

• For significant changes, you will be notified in advance at your registered email address.
• For minor changes, the updated date on this page will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• You have the right to close your account at any time if you do not agree with a policy change.

For any questions or requests regarding our Privacy Policy, contact the bd989 support team directly. Our data protection team typically responds within 48 hours.